Reference

Privacy Policy for Mil Bat Users

We collect what we need to run your account, process bKash, Nagad and Rocket payments, and keep the platform secure. This policy explains what we gather, how we use it, and the controls you have over your information.

Account data collectionPayment verification stepsCookie and tracking useUser access rightsData retention limits
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Mil Bat Privacy Policy for Mil Bat Users
DATA SAFEGUARDS

How We Protect Your Information

We use industry-standard encryption for data transmission and storage, limit employee access to user information based on role, and conduct regular security audits. Payment data submitted through bKash, Nagad or Rocket passes through secure gateways and is not stored in full on our servers after transaction completion.

Encryption Standards Account credentials, payment details and personal data are encrypted both in transit and at rest. We use SSL for all pages and secure protocols for payment processor communication so your bKash, Nagad or Rocket details remain protected during deposit and withdrawal flows.
Cookie Management We use session cookies to keep you logged in, functional cookies to remember language and currency preferences, and analytics cookies to understand site usage. You can disable non-essential cookies in your browser settings without losing access to core account features.
Data Retention Rules Active account data stays on our servers while your account is open. After you close your account, we retain identity verification records and transaction history for the compliance period required by local law in eligible regions, then securely delete or anonymize the data.
User Rights You can request a copy of the personal data we hold, ask us to correct inaccurate information, or request deletion where local law permits. Contact support with your request and we will walk you through the identity verification steps before processing any changes.
PRIVACY INQUIRIES

Contact Us About Your Data

If you have questions about this privacy policy, want to request a copy of your data, or need to update your account information, reach us through these channels. Support handles data access requests and walks you through the verification process required before we release account details.

Team online

Live Chat

Open the chat widget in your account dashboard. An agent will verify your identity and explain what data we hold, how long we keep it, and how to request changes or deletion where local law permits.

Email Support

Send your data request to the support email listed in your account settings. Include your registered username and a description of what you need. We respond within two business days with next steps for identity verification.

Account Settings

Log in and navigate to the privacy section under account settings. You can view data collection preferences, manage marketing opt-ins, download a summary of your account activity, and submit formal data access or deletion requests.

Common Privacy Policy Questions

We collect your name, email address, phone number, date of birth, and address to verify identity and comply with local regulations. We also log your device type, IP address, and payment details when you deposit through bKash, Nagad or Rocket.

We send your payment details to our processor to complete deposits and withdrawals. We store the last four digits of your wallet number and transaction IDs for account history, but we do not keep full payment credentials after the transaction clears.

Yes. Log into your account, go to privacy settings, and request a data export. We will prepare a file with your account details, transaction history, and support interactions, then email you a secure download link within five business days.

We share limited data with payment processors to handle bKash, Nagad and Rocket transactions, with game providers to track gameplay, and with authorities where required by local law in eligible regions. We do not sell your data to advertisers or marketing firms.

We retain identity verification records and transaction logs for the compliance period required by local law, typically between three and seven years depending on the jurisdiction. After that period, we securely delete or anonymize your data.

Open account settings and toggle marketing preferences off to stop promotional emails. For cookies, use your browser settings to block or delete non-essential cookies. Session and functional cookies are required to keep you logged in and cannot be disabled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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